# 1msg.io

## Knowledge Base

- [Welcome to 1msg.io knowledge base!](https://help.1msg.io/docs/welcome.md): Detailed information about the 1msg service.
- [Description and features](https://help.1msg.io/docs/getting-started/description-and-features.md): What features are available with 1msg.io's WhatsApp Business API?
- [Connection and setup](https://help.1msg.io/docs/getting-started/connection-and-setup.md): You can connect, configure and use the service yourself in just a few steps.
- [Attaching your WhatsApp number to WABA — detailed guide](https://help.1msg.io/docs/onboarding/attaching-your-whatsapp-number-to-waba-detailed-guide.md): In this guide we will describe how to connect your number to WhatsApp Business API (hereinafter WABA).
- [Solving problems with restrictions from Meta](https://help.1msg.io/docs/onboarding/attaching-your-whatsapp-number-to-waba-detailed-guide/solving-problems-with-restrictions-from-meta.md): Solving the problem with blocking and other restrictions from Meta
- [Troubleshooting while onboarding flow](https://help.1msg.io/docs/onboarding/attaching-your-whatsapp-number-to-waba-detailed-guide/troubleshooting-while-onboarding-flow.md): Here we will look at the most common problems and ways to solve them
- [WABA Coexistence](https://help.1msg.io/docs/onboarding/waba-coexistence.md): You can now connect a number to WhatsApp Cloud API even if it is already linked to the WhatsApp Business app.
- [MM Lite API and Connection](https://help.1msg.io/docs/onboarding/mm-lite-api-and-connection.md): Increase the effectiveness of marketing campaigns through MM Lite API
- [Connecting MM Lite API](https://help.1msg.io/docs/onboarding/mm-lite-api-and-connection/connecting-mm-lite-api.md)
- [Everything about MM Lite API](https://help.1msg.io/docs/onboarding/mm-lite-api-and-connection/everything-about-mm-lite-api.md): This section provides a detailed overview of MM Lite API capabilities, principles of operation, advantages and differences from Cloud API, as well as usage recommendations and regional restrictions.
- [Obtaining the green checkmark badge](https://help.1msg.io/docs/obtaining-the-green-checkmark-badge.md)
- [❗️ BSUID: New WhatsApp User Identifier and Changes in 1MSG](https://help.1msg.io/docs/api-1msg/bsuid-new-whatsapp-user-identifier-and-changes-in-1msg.md)
- [WABA Templates](https://help.1msg.io/docs/api-1msg/waba-templates.md)
- [Carousel template](https://help.1msg.io/docs/api-1msg/waba-templates/carousel-template.md)
- [Catalog template](https://help.1msg.io/docs/api-1msg/waba-templates/catalog-template.md)
- [Coupon Code Templates](https://help.1msg.io/docs/api-1msg/waba-templates/coupon-code-templates.md)
- [Limited-Time Offer Template](https://help.1msg.io/docs/api-1msg/waba-templates/limited-time-offer-template.md)
- [WhatsApp Flow](https://help.1msg.io/docs/api-1msg/whatsapp-flow.md)
- [Creating WhatsApp Flows](https://help.1msg.io/docs/api-1msg/whatsapp-flow/creating-whatsapp-flows.md)
- [Sending WhatsApp Flow](https://help.1msg.io/docs/api-1msg/whatsapp-flow/sending-whatsapp-flow.md)
- [Group Messaging API (⚡️Beta)](https://help.1msg.io/docs/api-1msg/group-messaging-api-beta.md): The group messaging API is in beta testing.
- [Template Analytics](https://help.1msg.io/docs/api-1msg/template-analytics.md): Template analytics lets you track campaign performance, monitor message quality, and optimize costs. The system provides data on delivery, reads, and button interactions.
- [Create templates](https://help.1msg.io/docs/template/create-templates.md)
- [Create a Carousel template](https://help.1msg.io/docs/template/create-templates/create-a-carousel-template.md)
- [Create a Catalog template](https://help.1msg.io/docs/template/create-templates/create-a-catalog-template.md)
- [Sending a template](https://help.1msg.io/docs/template/sending-a-template.md)
- [Basic flow builder overview](https://help.1msg.io/docs/flow-builder/basic-flow-builder-overview.md)
- [Building the example flow](https://help.1msg.io/docs/flow-builder/building-the-example-flow.md): Let's dive into creating the interactive scenario
- [Flow block types](https://help.1msg.io/docs/flow-builder/flow-block-types.md): Here we will describe the "building bricks" that make up a flow
- [Troubleshooting](https://help.1msg.io/docs/flow-builder/troubleshooting.md): We recommend testing your bot every time you create or modify your scripts. It is very important that you, and not your potential or existing customers, encounter bot bugs during work.
- [Tariffs and payments](https://help.1msg.io/docs/billing/tariffs-and-payments.md): What you pay money for and how it is paid for
- [❗️ Important changes to WhatsApp Business API pricing from 1 July 2025](https://help.1msg.io/docs/billing/important-changes-to-whatsapp-business-api-pricing-from-1-july-2025.md)

## База знаний

- [Добро пожаловать в базу знаний 1msg.io!](https://help.1msg.io/docs/russkii/welcome.md): Подробная информация о возможностях автоматизации WhatsApp с помощью сервиса 1msg.io.
- [Описание и возможности](https://help.1msg.io/docs/russkii/nachalo-raboty/opisanie-i-vozmozhnosti.md)
- [Подключение и настройка](https://help.1msg.io/docs/russkii/nachalo-raboty/podklyuchenie-i-nastroika.md)
- [Подключение номера WhatsApp к WABA — подробное руководство](https://help.1msg.io/docs/russkii/registraciya/podklyuchenie-nomera-whatsapp-k-waba-podrobnoe-rukovodstvo.md): Расскажем, как подключить ваш номер к WhatsApp Business API (далее - WABA).
- [Устранение неполадок в процессе регистрации](https://help.1msg.io/docs/russkii/registraciya/podklyuchenie-nomera-whatsapp-k-waba-podrobnoe-rukovodstvo/ustranenie-nepoladok-v-processe-registracii.md): Здесь мы рассмотрим наиболее распространенные проблемы и способы их решения
- [WABA Coexistence](https://help.1msg.io/docs/russkii/registraciya/waba-coexistence.md): Теперь есть возможность подключить номер к WhatsApp Cloud API, даже если он уже подключен к приложению WhatsApp Business
- [Об MM Lite API и подключении](https://help.1msg.io/docs/russkii/registraciya/ob-mm-lite-api-i-podklyuchenii.md): Повышайте эффективность маркетинговых кампаний через MM Lite API
- [Подключение MM Lite API](https://help.1msg.io/docs/russkii/registraciya/ob-mm-lite-api-i-podklyuchenii/podklyuchenie-mm-lite-api.md)
- [Все об MM Lite API](https://help.1msg.io/docs/russkii/registraciya/ob-mm-lite-api-i-podklyuchenii/vse-ob-mm-lite-api.md): В этом разделе подробно рассматриваются возможности MM Lite API, принципы работы, преимущества и отличия от Cloud API, а также рекомендации по использованию и ограничения по регионам.
- [❗️ Переход на BSUID в 2026 году](https://help.1msg.io/docs/russkii/api-1msg/perekhod-na-bsuid-v-2026-godu.md)
- [Шаблоны WABA](https://help.1msg.io/docs/russkii/api-1msg/shablony-waba.md)
- [Шаблон Карусель](https://help.1msg.io/docs/russkii/api-1msg/shablony-waba/shablon-karusel.md)
- [Шаблон Каталог](https://help.1msg.io/docs/russkii/api-1msg/shablony-waba/shablon-katalog.md)
- [Шаблон Промокод (Coupon Code)](https://help.1msg.io/docs/russkii/api-1msg/shablony-waba/shablon-promokod-coupon-code.md)
- [Шаблон Акции по времени (Limited-Time Offer)](https://help.1msg.io/docs/russkii/api-1msg/shablony-waba/shablon-akcii-po-vremeni-limited-time-offer.md)
- [WhatsApp Flow](https://help.1msg.io/docs/russkii/api-1msg/whatsapp-flow.md)
- [Создание WhatsApp Flows](https://help.1msg.io/docs/russkii/api-1msg/whatsapp-flow/sozdanie-whatsapp-flows.md)
- [Отправка WhatsApp Flow](https://help.1msg.io/docs/russkii/api-1msg/whatsapp-flow/otpravka-whatsapp-flow.md): Описание отправки Flow через шаблон с типом кнопки "flow" либо сервисное (бесплатное) сообщение.
- [Групповые чаты (Group Messaging API)⚡️Beta](https://help.1msg.io/docs/russkii/api-1msg/gruppovye-chaty-group-messaging-api-beta.md): Group Messaging API находится в стадии beta-тестирования.
- [Аналитика шаблонов](https://help.1msg.io/docs/russkii/api-1msg/analitika-shablonov.md)
- [Рассылки](https://help.1msg.io/docs/russkii/kak-polzovatsya/rassylki.md)
- [Сегменты](https://help.1msg.io/docs/russkii/kak-polzovatsya/rassylki/segmenty.md)
- [Создание рассылки](https://help.1msg.io/docs/russkii/kak-polzovatsya/rassylki/sozdanie-rassylki.md)
- [Статистика рассылок](https://help.1msg.io/docs/russkii/kak-polzovatsya/rassylki/statistika-rassylok.md)
- [Чат-бот](https://help.1msg.io/docs/russkii/kak-polzovatsya/chat-bot.md)
- [Обзор базового сценария конструктор-бота](https://help.1msg.io/docs/russkii/kak-polzovatsya/chat-bot/obzor-bazovogo-scenariya-konstruktor-bota.md)
- [Построение Интерактивного сценария](https://help.1msg.io/docs/russkii/kak-polzovatsya/chat-bot/postroenie-interaktivnogo-scenariya.md): Давайте приступим к созданию интерактивного сценария
- [Типы блоков в конструктор-боте](https://help.1msg.io/docs/russkii/kak-polzovatsya/chat-bot/tipy-blokov-v-konstruktor-bote.md): Здесь мы опишем «строительные кирпичики», из которых состоит сценарий
- [Устранение неполадок](https://help.1msg.io/docs/russkii/kak-polzovatsya/chat-bot/ustranenie-nepoladok.md): Мы рекомендуем тестировать бота каждый раз, когда вы создаете или изменяете скрипты. Очень важно, чтобы именно вы, а не ваши потенциальные или существующие клиенты, столкнулись с ошибками бота во врем
- [Статьи в блоге](https://help.1msg.io/docs/russkii/kak-polzovatsya/chat-bot/stati-v-bloge.md): Здесь собраны ссылки на статьи в блоге по работе с чат-ботами и их краткое описание. Статьи на английском
- [Шаблоны WABA](https://help.1msg.io/docs/russkii/nastroika/shablony-waba.md)
- [Создание шаблона](https://help.1msg.io/docs/russkii/nastroika/shablony-waba/sozdanie-shablona.md)
- [Шаблон "Карусель"](https://help.1msg.io/docs/russkii/nastroika/shablony-waba/sozdanie-shablona/shablon-karusel.md)
- [Шаблон "Каталог"](https://help.1msg.io/docs/russkii/nastroika/shablony-waba/sozdanie-shablona/shablon-katalog.md)
- [Отправка шаблона](https://help.1msg.io/docs/russkii/nastroika/shablony-waba/otpravka-shablona.md)
- [Ключевые слова](https://help.1msg.io/docs/russkii/nastroika/klyuchevye-slova.md)
- [Автоответы](https://help.1msg.io/docs/russkii/nastroika/avtootvety.md)
- [Решение проблем с ограничениями от Meta](https://help.1msg.io/docs/russkii/nastroika/reshenie-problem-s-ogranicheniyami-ot-meta.md): Решаем проблему с блокировками и иными ограничениями от Meta
- [Стоимость и оплата](https://help.1msg.io/docs/russkii/billing/stoimost-i-oplata.md)
- [Подписка и тарифы](https://help.1msg.io/docs/russkii/billing/podpiska-i-tarify.md)
- [Диалоговые сессии](https://help.1msg.io/docs/russkii/billing/dialogovye-sessii.md)
- [❗️ Важные изменения в оплате сообщений с 1 июля 2025 от Meta](https://help.1msg.io/docs/russkii/billing/vazhnye-izmeneniya-v-oplate-soobshenii-s-1-iyulya-2025-ot-meta.md)
- [Реферальная программа](https://help.1msg.io/docs/russkii/billing/referalnaya-programma.md): Приглашайте пользователей — получайте процент с их платежей!
- [Изменение стоимости услуг для российских клиентов с 1 января 2026 года](https://help.1msg.io/docs/russkii/billing/izmenenie-stoimosti-uslug-dlya-rossiiskikh-klientov-s-1-yanvarya-2026-goda.md)
- [Получение Зеленой галочки](https://help.1msg.io/docs/russkii/whatsapp/poluchenie-zelenoi-galochki.md)

## 🇪🇸 Español

- [Conexión WABA](https://help.1msg.io/docs/es/primeros-pasos/conexion-waba.md): Vamos a contarte cómo conectar tu número a WhatsApp Business API (en adelante - WABA)
- [Troubleshooting while onboarding flow](https://help.1msg.io/docs/es/primeros-pasos/conexion-waba/troubleshooting-while-onboarding-flow.md): Here we will look at the most common problems and ways to solve them
- [Coexistencia WABA](https://help.1msg.io/docs/es/primeros-pasos/coexistencia-waba.md): Ahora es posible conectar un número a WhatsApp Cloud API incluso si ya está conectado a la aplicación WhatsApp Business.
- [Описание и возможности](https://help.1msg.io/docs/es/primeros-pasos/welcome.md): Какие возможности вам доступны с WhatsApp Business API от компании 1msg.io.
- [Подключение и настройка](https://help.1msg.io/docs/es/primeros-pasos/podklyuchenie-i-nastroika.md): Всё подключить, настроить и начать работу можно самостоятельно за несколько шагов.
- [Курс молодого агента](https://help.1msg.io/docs/es/primeros-pasos/kurs-molodogo-agenta.md)
- [Contactar al soporte](https://help.1msg.io/docs/es/primeros-pasos/contactar-al-soporte.md)
- [Инбокс](https://help.1msg.io/docs/es/instrucciones/inboks.md)
- [Список чатов](https://help.1msg.io/docs/es/instrucciones/inboks/spisok-chatov.md)
- [24-часовое окно](https://help.1msg.io/docs/es/instrucciones/inboks/24-chasovoe-okno.md)
- [Ответ](https://help.1msg.io/docs/es/instrucciones/inboks/otvet.md)
- [Вложения](https://help.1msg.io/docs/es/instrucciones/inboks/vlozheniya.md)
- [Ответственый](https://help.1msg.io/docs/es/instrucciones/inboks/otvetstvenyi.md)
- [Закрытие](https://help.1msg.io/docs/es/instrucciones/inboks/zakrytie.md)
- [Заметка](https://help.1msg.io/docs/es/instrucciones/inboks/zametka.md)
- [Форматирование](https://help.1msg.io/docs/es/instrucciones/inboks/formatirovanie.md)
- [Запланированная отправка](https://help.1msg.io/docs/es/instrucciones/inboks/zaplanirovannaya-otpravka.md)
- [Информация о клиенте](https://help.1msg.io/docs/es/instrucciones/inboks/informaciya-o-kliente.md)
- [Теги](https://help.1msg.io/docs/es/instrucciones/inboks/tegi.md)
- [Блокировка и удаление](https://help.1msg.io/docs/es/instrucciones/inboks/blokirovka-i-udalenie.md)
- [Мобильное приложение](https://help.1msg.io/docs/es/instrucciones/mobilnoe-prilozhenie.md)
- [Контакты](https://help.1msg.io/docs/es/instrucciones/kontakty.md)
- [Заявки](https://help.1msg.io/docs/es/instrucciones/zayavki.md)
- [Рассылки](https://help.1msg.io/docs/es/instrucciones/rassylki.md)
- [Сегменты](https://help.1msg.io/docs/es/instrucciones/rassylki/segmenty.md)
- [Создание рассылки](https://help.1msg.io/docs/es/instrucciones/rassylki/sozdanie-rassylki.md)
- [Статистика рассылок](https://help.1msg.io/docs/es/instrucciones/rassylki/statistika-rassylok.md)
- [Чатбот](https://help.1msg.io/docs/es/instrucciones/chatbot.md)
- [Basic flow builder overview](https://help.1msg.io/docs/es/instrucciones/chatbot/basic-flow-builder-overview.md)
- [Building the example flow](https://help.1msg.io/docs/es/instrucciones/chatbot/building-the-example-flow.md): Let's dive into creating the interactive scenario
- [Flow block types](https://help.1msg.io/docs/es/instrucciones/chatbot/flow-block-types.md): Here we will describe the "building bricks" that make up a flow
- [Troubleshooting](https://help.1msg.io/docs/es/instrucciones/chatbot/troubleshooting.md): We recommend testing your bot every time you create or modify your scripts. It is very important that you, and not your potential or existing customers, encounter bot bugs during work.
- [Blog articles](https://help.1msg.io/docs/es/instrucciones/chatbot/blog-articles.md): Here are links to blog articles and their descriptions
- [BSUID: Nuevo identificador de destinatarios de WhatsApp y próximos cambios en 1MSG](https://help.1msg.io/docs/es/api-documentation/bsuid-nuevo-identificador-de-destinatarios-de-whatsapp-y-proximos-cambios-en-1msg.md)
- [API Crear y enviar plantilla](https://help.1msg.io/docs/es/api-documentation/api-crear-y-enviar-plantilla.md)
- [Plantilla Carrusel](https://help.1msg.io/docs/es/api-documentation/api-crear-y-enviar-plantilla/plantilla-carrusel.md)
- [Plantilla Catálogo](https://help.1msg.io/docs/es/api-documentation/api-crear-y-enviar-plantilla/plantilla-catalogo.md)
- [Plantilla de Código de Cupón](https://help.1msg.io/docs/es/api-documentation/api-crear-y-enviar-plantilla/plantilla-de-codigo-de-cupon.md)
- [Plantilla de Oferta por Tiempo Limitado](https://help.1msg.io/docs/es/api-documentation/api-crear-y-enviar-plantilla/plantilla-de-oferta-por-tiempo-limitado.md)
- [WhatsApp Flow](https://help.1msg.io/docs/es/api-documentation/whatsapp-flow.md)
- [Creación de WhatsApp Flows](https://help.1msg.io/docs/es/api-documentation/whatsapp-flow/creacion-de-whatsapp-flows.md)
- [Envío de WhatsApp Flow](https://help.1msg.io/docs/es/api-documentation/whatsapp-flow/envio-de-whatsapp-flow.md)
- [Chats grupales en WABA — Group Messaging API (⚡️Beta)](https://help.1msg.io/docs/es/api-documentation/chats-grupales-en-waba-group-messaging-api-beta.md): La API de mensajería grupal se encuentra en prueba beta.
- [Analítica de Plantillas](https://help.1msg.io/docs/es/api-documentation/analitica-de-plantillas.md): El análisis de plantillas permite hacer seguimiento de la eficacia de tus campañas, controlar la calidad de los mensajes y optimizar los costos. El sistema proporciona datos sobre entregas, lecturas e
- [MM Lite API y Conexión](https://help.1msg.io/docs/es/ajustes/mm-lite-api-y-conexion.md): Aumenta la eficiencia de las campañas de marketing a través de MM Lite API
- [Conexión de MM Lite API](https://help.1msg.io/docs/es/ajustes/mm-lite-api-y-conexion/conexion-de-mm-lite-api.md)
- [Todo sobre MM Lite API](https://help.1msg.io/docs/es/ajustes/mm-lite-api-y-conexion/todo-sobre-mm-lite-api.md): This section provides a detailed overview of MM Lite API capabilities, principles of operation, advantages and differences from Cloud API, as well as usage recommendations and regional restrictions.
- [Plantillas WABA](https://help.1msg.io/docs/es/ajustes/plantillas-waba.md)
- [Создание шаблона через личный кабинет 1MSG](https://help.1msg.io/docs/es/ajustes/plantillas-waba/sozdanie-shablona-cherez-lichnyi-kabinet-1msg.md)
- [Шаблон "Карусель"](https://help.1msg.io/docs/es/ajustes/plantillas-waba/sozdanie-shablona-cherez-lichnyi-kabinet-1msg/shablon-karusel.md)
- [Шаблон "Каталог"](https://help.1msg.io/docs/es/ajustes/plantillas-waba/sozdanie-shablona-cherez-lichnyi-kabinet-1msg/shablon-katalog.md)
- [Отправка шаблона через личный кабинет 1MSG](https://help.1msg.io/docs/es/ajustes/plantillas-waba/otpravka-shablona-cherez-lichnyi-kabinet-1msg.md)
- [Пользователи и права](https://help.1msg.io/docs/es/ajustes/polzovateli-i-prava.md)
- [Распределение диалогов](https://help.1msg.io/docs/es/ajustes/raspredelenie-dialogov.md)
- [Автоответы](https://help.1msg.io/docs/es/ajustes/avtootvety.md)
- [Ключевые слова](https://help.1msg.io/docs/es/ajustes/klyuchevye-slova.md)
- [Виджет на сайт](https://help.1msg.io/docs/es/ajustes/vidzhet-na-sait.md)
- [Генератор ссылок](https://help.1msg.io/docs/es/ajustes/generator-ssylok.md)
- [Coste y pago](https://help.1msg.io/docs/es/billing/coste-y-pago.md)
- [Suscripción y tarifas](https://help.1msg.io/docs/es/billing/suscripcion-y-tarifas.md)
- [Sesiones de diálogo](https://help.1msg.io/docs/es/billing/sesiones-de-dialogo.md)
- [❗️Los cambios en los precios del WABA entrarán en vigor el 1 de julio de 2025](https://help.1msg.io/docs/es/billing/los-cambios-en-los-precios-del-waba-entraran-en-vigor-el-1-de-julio-de-2025.md)
- [Obtaining the green checkmark badge](https://help.1msg.io/docs/es/whatsapp/obtaining-the-green-checkmark-badge.md)


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Perform an HTTP GET request on a page URL with the `ask` query parameter:
```
GET https://help.1msg.io/docs/welcome.md?ask=<question>
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.