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Knowledge Base

Welcome to 1msg.io knowledge base!
Getting Started
- Description and features
- Connection and setup
ONBOARDING
- Attaching your WhatsApp number to WABA — detailed guide
- Solving problems with restrictions from Meta
Troubleshooting while onboarding flow
Obtaining the green checkmark badge
Template
- Create templates
  - Create a Carousel template
  - Create a Catalog template
- Send templates
  - Sending a template via 1MSG personal account
  - Sending a template via API
FLOW BUILDER
BILLING
- Tariffs and payments
- ❗️ Important changes to WhatsApp Business API pricing from 1 July 2025

On this page

Create templates