> For the complete documentation index, see [llms.txt](https://help.1msg.io/platform-1msg/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.1msg.io/platform-1msg/welcome-to-1msg.io-platform.md).

# Welcome to 1msg.io Platform

Welcome to **1msg.io**, a communication platform designed for businesses to manage all their messaging channels in one place.

This workspace is intended for developers who want to connect official communication channels, automate messaging, and handle customer interactions efficiently.

**With platform.1msg.io you can:**

* Connect official WhatsApp Business accounts via approved providers
* Add and manage multiple communication channels
* Send and receive incoming and outgoing messages
* Store and manage media files (images, documents, audio, video)
* Build and manage customer communication workflows

***

<table data-view="cards"><thead><tr><th></th><th data-type="content-ref"></th></tr></thead><tbody><tr><td>Quick start</td><td><a href="/pages/VaY4SXC57nLgpQazb7TZ">/pages/VaY4SXC57nLgpQazb7TZ</a></td></tr><tr><td>API documentation</td><td><a href="https://docs.1msg.io/">https://docs.1msg.io/</a></td></tr></tbody></table>


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